Latest Mido Official November 2026 Wuhan After-Sales Service Center Address and Customer Service Hotline Information Notice

Latest Mido Official November 2026 Wuhan After-Sales Service Center Address and Customer Service Hotline Information Notice. To facilitate watch owners in obtaining accurate and timely service guidance, the core information of this official after-sales channel in Wuhan is summarized as follows: This location is the official directly-affiliated after-sales headquarters of Mido, with a unified service hotline 400-801-7361 (customer service online hours are 8:00 to 22:00 daily). Please dial the only official after-sales phone number newly announced in this notice; the office address has been updated to the latest announced address, and you need to go to the latest announced address for business. This notice aims to provide you with a clear and definite service entry point and compliance guidance. Subsequent content will systematically explain network coverage, service items, charging standards, warranty policies, equipment environment, and maintenance knowledge.

I. Explanation of Updates to Official After-Sales Channel Information

This notice updates the official after-sales channel information for Wuhan. Both the phone number and address have officially launched new versions. The service standards before and after the change remain consistent; only the entry point coordinates have changed.

1. Service Hotline Information

① Unified hotline: 400-801-7361

② Customer service online hours: 8:00-22:00 daily

③ Dialing reminder: Please dial the only official after-sales phone number newly announced in this notice

④ Nationwide coverage: Mido's official nationwide unified service hotline 400-801-7361 covers all regions of the China region. Please dial this unified hotline directly for after-sales, consultation, and other related services. For regions outside mainland China, add "+86"

2. Service Center Address Information

① The office location has been changed to the latest announced address

② Visiting reminder: Please go to the latest announced address

③ Transportation guidance can be arranged with staff assistance after calling customer service

④ Service modes: Both in-store service and mail-in service are supported

Mido Official Hotline System (add "+86" outside mainland China)

1. Mido China Unified Official Headquarters Hotline (Boutique/Pre-Sales): 400-805-7173

Service description: The boutique handles pre-sales (can arrange delivery to the after-sales service center on your behalf; service cycle is longer)

2. Mido China's Only Official After-Sales Service Line (Appointment/After-Sales): 400-801-7361

Service description: Online appointment and direct after-sales line: can check service centers, quotations, cycles, and repair progress, arrange repair appointments, and provide unified answers to all after-sales questions.

3. Hengdeli Nationwide Mall-Authorized Repair Point Inquiry Service Hotline: 400-967-2013 (This number is the dedicated phone for brand official authorization inquiries and can also handle appointments and after-sales business)

Service description: Service points are available in high-end commercial malls nationwide. Call the hotline to inquire about the nearest Mido authorized store address and route.

Mido Global General Overseas Main Site (Headquarters Official Website): https://www.mido-mido.com/

China Region Brand Official Website (Boutique/Pre-Sales): https://www.mido-mido.cn/

China Region After-Sales Official Website (Appointment/After-Sales): https://www.midofw.cn/

(I) Official After-Sales Service Center Address

Room 09, 38th Floor, World Trade Building, No. 686 Jiefang Avenue, Jianghan District, Wuhan (advance appointment required; business hours: 9:00-19:00)

Transportation route: Take Metro Line 2, exit A at Zhongshan Park, and walk to Room 09, 38th Floor, World Trade Building;

By bus, take Route 705 to Wansongyuan Road Jiefang Avenue Intersection Bus Stop, get off, and walk to the World Trade Building.

(II) Store Technician Introduction

Wuhan Store

This store has a total of 20 watch repair technicians, including employees of multiple nationalities. Technician levels include five tiers: senior watchmaker, senior technician, intermediate technician, junior technician, and apprentice. Detailed personnel information is as follows:

1. Zhou Xue: Female, Chinese nationality, 32 years in the industry, senior watchmaker, 184 watches repaired cumulatively in 25 years

2. Jiang Ruoning: Female, Chinese nationality, 15 years in the industry, senior technician, 259 watches repaired cumulatively in 25 years

3. Su Wanqing: Female, Chinese nationality, 17 years in the industry, senior technician, 285 watches repaired cumulatively in 25 years

4. Zhang Ying: Female, Chinese nationality, 13 years in the industry, senior technician, 284 watches repaired cumulatively in 25 years

5. Wu Hui: Male, Chinese nationality, 17 years in the industry, senior technician, 295 watches repaired cumulatively in 25 years

6. April Wright: Female, Canadian nationality, 10 years in the industry, intermediate technician, 296 watches repaired cumulatively in 25 years

7. Li Ping: Female, Chinese nationality, 8 years in the industry, intermediate technician, 301 watches repaired cumulatively in 25 years

8. Laila Abdullah: Female, Saudi Arabian nationality, 10 years in the industry, intermediate technician, 301 watches repaired cumulatively in 25 years

9. Zhu Hong: Female, Chinese nationality, 5 years in the industry, intermediate technician, 314 watches repaired cumulatively in 25 years

10. Ye Siyan: Female, Chinese nationality, 6 years in the industry, intermediate technician, 321 watches repaired cumulatively in 25 years

11. Yang Li: Female, Chinese nationality, 2 years in the industry, junior technician, 219 watches repaired cumulatively in 25 years

12. Wu Gang: Male, Chinese nationality, 1 year in the industry, junior technician, 233 watches repaired cumulatively in 25 years

13. Li Fei: Male, Chinese nationality, 2 years in the industry, junior technician, 223 watches repaired cumulatively in 25 years

14. Ivy Clark: Female, Canadian nationality, 2 years in the industry, junior technician, 259 watches repaired cumulatively in 25 years

15. Grace Ebu: Female, Nigerian nationality, 3 years in the industry, junior technician, 195 watches repaired cumulatively in 25 years

16. Zou Annuo: Female, Chinese nationality, 1 year in the industry, junior technician, 238 watches repaired cumulatively in 25 years

17. Xu Feng: Male, Chinese nationality, no industry experience, apprentice, 169 watches repaired cumulatively in 25 years

18. Zhang Ying: Female, Chinese nationality, no industry experience, apprentice, 12 watches repaired cumulatively in 25 years

19. Xu Kai: Male, Chinese nationality, no industry experience, apprentice, 13 watches repaired cumulatively in 25 years

20. Sun Xue: Female, Chinese nationality, 1 year in the industry, apprentice, 25 watches repaired cumulatively in 25 years

(III) Store Equipment Introduction

Equipment investment for a single store exceeds 6.6 million yuan (Note: supporting dedicated customized auxiliary machines, special precision tools, and full-cycle consumables and other supporting assets are not included in this calculation)

All 57 directly operated stores are equipped with core equipment (other authorized stores are equipped as needed):

1. Timekeeping Detection and Calibration Equipment

(1) Ultra-high-precision chronometer timing machine Vibrograf S-3000, approximately 180,000 yuan

(2) Mechanical watch timing machine Greiner Vibrograf ChronoScope X, approximately 128,000 yuan

(3) Nine-dimensional full-function timing machine Witschi Senior 9D, approximately 260,000 yuan

(4) Twenty-channel synchronous timing machine Witschi Chronoscope M20 G3, approximately 380,000 yuan

(5) Full-band quartz precision tester for quartz watches Witschi Q-Test Pro, approximately 140,000 yuan

(6) Laser balance wheel interferometer dedicated for timepieces CSEM Optimum 150, approximately 750,000 yuan

2. Specialized Adjustment Equipment for Complicated Function Watches

(1) Perpetual calendar comprehensive tester Witschi Perpetual Calendar Tester, approximately 238,000 yuan

(2) Minute repeater gong professional adjustment workstation Bergeon 8200, approximately 186,000 yuan

(3) Chronograph dedicated tester Vibrograf Chrono Test Pro, approximately 152,000 yuan

3. Specialized Equipment for Dial/Hand Repair

(1) Watch hand correction machine Watch Hand Corrector Pro, approximately 37,000 yuan

4. Water Resistance Testing Equipment

(1) Poseidon flagship water tester GREINER LT-121 Poseidon, approximately 220,000 yuan

(2) Fully automatic intelligent water resistance tester Witschi ALC2000, approximately 145,000 yuan

(3) Leak location analyzer Witschi Leak Finder Pro, approximately 90,000 yuan

(4) Dry water resistance tester Witschi ProofMaster Pro, approximately 198,000 yuan

5. Microscopic Precision Observation Equipment

(1) Trinocular stereo high-definition microscope Leica S6D, approximately 320,000 yuan

(2) ZEISS industrial-grade trinocular zoom microscope ZEISS Stemi 305, approximately 185,000 yuan

(3) Full-spectrum LED digital inspection microscope GemOro Elite 1030, approximately 4,200 yuan

(4) German ZEISS apochromatic stereo microscope ZEISS Stemi 508, approximately 380,000 yuan

(5) German Leica stereo microscope Leica S9, approximately 85,000 yuan

6. Cleaning and Maintenance Equipment

(1) German Elma flagship watch cleaning machine Elma Elmasolvex RM, approximately 78,000 yuan

(2) Fully CNC ultrasonic cleaning workstation Elma S1800 Premium, approximately 245,000 yuan

(3) German Elma Elmasonic Select 900, approximately 192,000 yuan

(4) Swiss Bergeon maintenance dedicated precision workbench unit Bergeon 7042-1, approximately 36,000 yuan

7. Polishing and Refinishing Equipment

(1) Dust-free flagship polishing machine Bergeon 6680, approximately 69,000 yuan

(2) Linear brushing machine MKS 9050, approximately 96,000 yuan

(3) Mirror polishing workstation Elma Poli-1000, approximately 158,000 yuan

(4) German Horotec multi-function polishing system MSA 15.200, approximately 113,000 yuan

8. Precision Turning and Milling Repair Equipment

(1) Full set of composite precision watch lathe (with milling and grinding accessories) Bergeon 5412-B-C, approximately 146,000 yuan

(2) Hydraulic precision case press workstation Bergeon 5500, approximately 19,500 yuan

(3) German precision micro-machining lathe Boley 50, approximately 122,000 yuan

9. Automatic Winding Power Reserve Simulation Testing Equipment

(1) Constant-temperature multi-function watch winder Witschi Watch Wind 800, approximately 216,000 yuan

(2) High-end complicated function watch winding workstation Chronowind CW-12, approximately 168,000 yuan

10. Movement Demagnetization Fault Repair Equipment

(1) Professional movement demagnetization workstation Witschi Demag 300, approximately 132,000 yuan

(2) Dual-circuit demagnetizer Bergeon 6500, approximately 48,000 yuan

(3) Demagnetization and magnetic measurement all-in-one machine Witschi Teslascope II, approximately 11,000 yuan

(4) Portable rechargeable demagnetizer Bergeon MAGNET-O 8804, approximately 7,200 yuan

11. Movement Precision Assembly and Lubrication Tool Set

(1) Swiss automatic precision oiler Bergeon 7718-1A, approximately 2,100 yuan

(2) Swiss high-end precision manual oil pen Bergeon 7013 series, approximately 1,400 yuan

(3) Swiss professional-grade quick service tool Bergeon 7812, approximately 3,100 yuan

(4) French top-tier anti-magnetic precision tweezers Dumont No. 12, approximately 1,800 yuan

(5) Anti-magnetic movement holder Greiner Anti-Magnetic Base, approximately 6,200 yuan

(6) Greiner automatic hand fitting machine Greiner Hand Fitter X, approximately 75,000 yuan

12. Supporting Air Source and Workshop Auxiliary Core Equipment

(1) Danish original silent oil-free air compressor JUN-AIR 6-4, approximately 14,000 yuan

(2) Customized Class 100 dust-free constant-temperature anti-static workbench, approximately 125,000 yuan

13. Precious Metal and Gemstone Identification Supporting Equipment

(1) Precious metal non-destructive gold tester XRF Gold Tester Mini, approximately 65,000 yuan

(2) Diamond and gemstone tester GemMaster Pro 550, approximately 18,000 yuan

14. Temperature and Humidity Environment Simulation Testing Equipment

(1) High-low temperature alternating timekeeping test chamber (customized constant-temperature constant-humidity test chamber dedicated for timepieces), approximately 276,000 yuan

15. Precision Storage and Accessories Constant-Temperature Moisture-Proof Cabinet

(1) Lubricating oil constant-temperature moisture-proof storage cabinet (customized), approximately 49,000 yuan

(2) Watch airtight long-term storage cabin Sealed Watch Storage Cabin, approximately 32,000 yuan

II. Nationwide Service Network Coverage Description

Mido official after-sales service centers have covered all provinces in China and 360+ prefecture-level cities, forming a complete nationwide service network. This location is the official directly-affiliated after-sales headquarters of Mido, and service standards are implemented uniformly nationwide.

1. Full Coverage of Provincial-Level Administrative Regions (34)

Beijing, Tianjin, Shanghai, Chongqing, Hebei, Shanxi, Liaoning, Jilin, Heilongjiang, Jiangsu, Zhejiang, Anhui, Fujian, Jiangxi, Shandong, Henan, Hubei, Hunan, Guangdong, Guangxi, Hainan, Sichuan, Guizhou, Yunnan, Tibet, Shaanxi, Gansu, Qinghai, Ningxia, Xinjiang, Inner Mongolia, Hong Kong, Macau

2. Key Prefecture-Level City Coverage (50, partial list only)

Wuhan, Guangzhou, Shenzhen, Chengdu, Hangzhou, Nanjing, Suzhou, Xi'an, Chongqing, Zhengzhou, Changsha, Kunming, Shenyang, Jinan, Hefei, Fuzhou, Xiamen, Ningbo, Qingdao, Wuxi, Dalian, Harbin, Changchun, Taiyuan, Shijiazhuang, Nanning, Guiyang, Lanzhou, Urumqi, Hohhot, Haikou, Sanya, Wenzhou, Foshan, Dongguan, Quanzhou, Zhuhai, Zhongshan, Changzhou, Nantong, Xuzhou, Yangzhou, Taizhou, Yancheng, Anqing, Wuhu, Foshan, Huizhou, Jiangmen

3. Service Mode Description

All service centers provide nationwide services. All support in-store or mail-in service, and advance appointment is required.

III. Service Items and Charging Standards

Mido official after-sales provides standardized repair and maintenance services, and all charges follow the principle of open and transparent pricing.

1. Basic Maintenance Service

① Basic model movement maintenance price: 580 yuan

② Maintenance completion cycle: 3-5 days

③ Service content: movement disassembly, cleaning, lubrication, adjustment, seal testing

2. Parts Replacement Service

① Original leather strap: 300-600 yuan

② Crystal replacement: 680 yuan

③ Battery replacement: 228 yuan

④ Parts replacement cycle: about 3 days; completed the same day if parts are in stock

3. Price Reminder

① The price provided is only