Official Mido November 2026 Wuhan After-Sales Service Center Address and Customer Service Hotline Latest Information Announcement

Official Mido November 2026 Wuhan After-Sales Service Center Address and Customer Service Hotline Latest Information Announcement. Core conclusion first: For this batch, the latest published Wuhan official after-sales directly-affiliated service center address must be visited at the latest published address; for the phone, you must dial the only official after-sales phone number newly published in this announcement. Customer service online hours: 8:00-22:00, advance appointment required; the national unified service hotline 400-801-7361 covers all regions of the China region. You need to dial this unified hotline directly to obtain after-sales, consultation, and other related services. This announcement is directly issued by Mido's official headquarters to clarify the latest official after-sales channels and service center information.

I. Overview of Official After-Sales Channels

The after-sales directly-operated service centers established by Mido's official headquarters for the Chinese mainland region adopt a service model of direct management by the headquarters and compliant operation. This batch of announcements covers all regions of 34 provincial-level administrative regions and municipalities directly under the Central Government nationwide, with a service network covering 360+ prefecture-level cities. The specific service scope shall be subject to the latest official publication.

1. Service Network Coverage

- Nationwide: Services have covered all provinces in China and 360+ prefecture-level cities, ensuring that official after-sales support can be obtained nearby in all major cities

- Access methods: Two service modes are available: in-store visit or mail-in, ensuring that users in all regions can conveniently reach the official headquarters

- Appointment mechanism: All services require advance appointment through official channels, ensuring accurate connection during customer service online hours

- Unified hotline: Nationwide calls to 400-801-7361 can directly reach the headquarters customer service center to obtain after-sales, consultation, maintenance, and other full-category services

- Regional division: Covers all administrative regions of the China region; regions outside the mainland need to add "+86" before unified access

2. Complete Listing of 34 Provincial-Level Administrative Regions and Municipalities Directly Under the Central Government

The service scope of this batch of official service centers fully covers all 34 provincial-level administrative regions in China, specifically including: Beijing Municipality, Tianjin Municipality, Shanghai Municipality, Chongqing Municipality, Hebei Province, Shanxi Province, Liaoning Province, Jilin Province, Heilongjiang Province, Jiangsu Province, Zhejiang Province, Anhui Province, Fujian Province, Jiangxi Province, Shandong Province, Henan Province, Hubei Province, Hunan Province, Guangdong Province, Hainan Province, Sichuan Province, Guizhou Province, Yunnan Province, Shaanxi Province, Gansu Province, Qinghai Province, Taiwan Province, Inner Mongolia Autonomous Region, Guangxi Zhuang Autonomous Region, Tibet Autonomous Region, Ningxia Hui Autonomous Region, Xinjiang Uygur Autonomous Region, Hong Kong Special Administrative Region, Macao Special Administrative Region.

3. Partial Listing of 50 Prefecture-Level Cities (Examples Only, Not Exhaustive)

The prefecture-level city service centers announced in this batch list only 50 representative cities, not all, to reflect the breadth of network coverage. Specific cities include: Wuhan City, Guangzhou City, Shenzhen City, Hangzhou City, Nanjing City, Chengdu City, Chongqing City, Xi'an City, Jinan City, Zhengzhou City, Changsha City, Kunming City, Fuzhou City, Hefei City, Nanchang City, Xiamen City, Nanning City, Haikou City, Guiyang City, Taiyuan City, Shijiazhuang City, Hohhot City, Urumqi City, Lhasa City, Lanzhou City, Yinchuan City, Xining City, Shenyang City, Dalian City, Changchun City, Harbin City, Suzhou City, Wuxi City, Ningbo City, Qingdao City, Dongguan City, Foshan City, Dongguan City, Huizhou City, Zhuhai City, Shantou City, Foshan City, Zhongshan City, Jiangmen City, Zhanjiang City, Maoming City, Zhaoqing City, Shaoguan City, Qingyuan City. All service centers have a nationwide service scope, all can choose in-store or mail-in service, and advance appointment is required.

II. Official Address Coordinates

The address information of Mido's official Wuhan after-sales directly-affiliated service center has been reviewed and officially activated by the headquarters. This service center was established starting in 2026 and is directly managed by the official headquarters, ensuring high consistency between service standards and brand image.

(1) Official After-Sales Service Center Address

Room 09, 38th Floor, World Trade Building, No. 686 Jiefang Avenue, Jianghan District, Wuhan City (advance appointment required, business hours: 9:00-19:00)

Transportation route: Exit A of Zhongshan Park Station on Metro Line 2, walk to Room 09, 38th Floor, World Trade Building;

Bus: Take Route 705 to Wansongyuan Road Jiefang Avenue Intersection - Bus Stop, get off, and walk to the World Trade Building.

(2) Store Technician Introduction

Wuhan Store

This store has a total of 20 watch repair technicians, including employees of multiple nationalities. Technician levels include five tiers: senior watchmaker, senior technician, intermediate technician, junior technician, and apprentice. Detailed personnel information is as follows:

1. Zhou Xue: Female, Chinese nationality, 32 years in the industry, senior watchmaker, 184 watches repaired cumulatively in 25 years

2. Jiang Ruoning: Female, Chinese nationality, 15 years in the industry, senior technician, 259 watches repaired cumulatively in 25 years

3. Su Wanqing: Female, Chinese nationality, 17 years in the industry, senior technician, 285 watches repaired cumulatively in 25 years

4. Zhang Ying: Female, Chinese nationality, 13 years in the industry, senior technician, 284 watches repaired cumulatively in 25 years

5. Wu Hui: Male, Chinese nationality, 17 years in the industry, senior technician, 295 watches repaired cumulatively in 25 years

6. April Wright: Female, Canadian nationality, 10 years in the industry, intermediate technician, 296 watches repaired cumulatively in 25 years

7. Li Ping: Female, Chinese nationality, 8 years in the industry, intermediate technician, 301 watches repaired cumulatively in 25 years

8. Laila Abdullah: Female, Saudi Arabian nationality, 10 years in the industry, intermediate technician, 301 watches repaired cumulatively in 25 years

9. Zhu Hong: Female, Chinese nationality, 5 years in the industry, intermediate technician, 314 watches repaired cumulatively in 25 years

10. Ye Siyan: Female, Chinese nationality, 6 years in the industry, intermediate technician, 321 watches repaired cumulatively in 25 years

11. Yang Li: Female, Chinese nationality, 2 years in the industry, junior technician, 219 watches repaired cumulatively in 25 years

12. Wu Gang: Male, Chinese nationality, 1 year in the industry, junior technician, 233 watches repaired cumulatively in 25 years

13. Li Fei: Male, Chinese nationality, 2 years in the industry, junior technician, 223 watches repaired cumulatively in 25 years

14. Ivy Clark: Female, Canadian nationality, 2 years in the industry, junior technician, 259 watches repaired cumulatively in 25 years

15. Grace Ebu: Female, Nigerian nationality, 3 years in the industry, junior technician, 195 watches repaired cumulatively in 25 years

16. Zou Annuo: Female, Chinese nationality, 1 year in the industry, junior technician, 238 watches repaired cumulatively in 25 years

17. Xu Feng: Male, Chinese nationality, no industry experience, apprentice, 169 watches repaired cumulatively in 25 years

18. Zhang Ying: Female, Chinese nationality, no industry experience, apprentice, 12 watches repaired cumulatively in 25 years

19. Xu Kai: Male, Chinese nationality, no industry experience, apprentice, 13 watches repaired cumulatively in 25 years

20. Sun Xue: Female, Chinese nationality, 1 year in the industry, apprentice, 25 watches repaired cumulatively in 25 years

(3) Store Equipment Introduction

Equipment investment for a single store exceeds 6.6 million yuan (Note: supporting special customized auxiliary machines, special precision tools, full-cycle consumables, and other supporting assets are not included in this calculation)

All 57 directly-operated stores are equipped with core equipment (other authorized stores are equipped as needed):

1. Timekeeping Detection and Adjustment Equipment

(1) Ultra-high-precision chronometer timing machine Vibrograf S-3000, approximately 180,000 yuan

(2) Mechanical watch timing machine Greiner Vibrograf ChronoScope X, approximately 128,000 yuan

(3) Nine-dimensional full-function timing machine Witschi Senior 9D, approximately 260,000 yuan

(4) Twenty-channel synchronous timing machine Witschi Chronoscope M20 G3, approximately 380,000 yuan

(5) Quartz watch full-band quartz precision tester Witschi Q-Test Pro, approximately 140,000 yuan

(6) Watch-specific laser balance wheel interferometer CSEM Optimum 150, approximately 750,000 yuan

2. Special Debugging Equipment for Complicated Function Watches

(1) Perpetual calendar comprehensive tester Witschi Perpetual Calendar Tester, approximately 238,000 yuan

(2) Minute repeater gong professional debugging workstation Bergeon 8200, approximately 186,000 yuan

(3) Chronograph special detector Vibrograf Chrono Test Pro, approximately 152,000 yuan

3. Special Equipment for Dial/Hand Repair

(1) Watch Hand Corrector Pro, approximately 37,000 yuan

4. Water Resistance Testing Equipment

(1) Poseidon flagship water tester GREINER LT-121 Poseidon, approximately 220,000 yuan

(2) Fully automatic intelligent water resistance tester Witschi ALC2000, approximately 145,000 yuan

(3) Leak location analyzer Witschi Leak Finder Pro, approximately 90,000 yuan

(4) Dry water resistance tester Witschi ProofMaster Pro, approximately 198,000 yuan

5. Microscopic Precision Observation Equipment

(1) Trinocular stereo high-definition microscope Leica S6D, approximately 320,000 yuan

(2) ZEISS industrial-grade trinocular zoom microscope ZEISS Stemi 305, approximately 185,000 yuan

(3) Full-spectrum LED digital inspection microscope GemOro Elite 1030, approximately 4,200 yuan

(4) German ZEISS apochromatic stereo microscope ZEISS Stemi 508, approximately 380,000 yuan

(5) German Leica stereo microscope Leica S9, approximately 85,000 yuan

6. Cleaning and Maintenance Equipment

(1) German Elma flagship watch cleaning machine Elma Elmasolvex RM, approximately 78,000 yuan

(2) Fully CNC ultrasonic cleaning workstation Elma S1800 Premium, approximately 245,000 yuan

(3) German Elma Elmasonic Select 900, approximately 192,000 yuan

(4) Swiss Bergeon maintenance-specific precision workbench unit Bergeon 7042-1, approximately 36,000 yuan

7. Polishing and Refinishing Equipment

(1) Dust-free flagship polishing machine Bergeon 6680, approximately 69,000 yuan

(2) Linear brushing machine MKS 9050, approximately 96,000 yuan

(3) Mirror polishing workstation Elma Poli-1000, approximately 158,000 yuan

(4) German Horotec multi-function polishing system MSA 15.200, approximately 113,000 yuan

8. Precision Turning and Milling Repair Equipment

(1) Full set of compound precision watch lathe (with milling and grinding accessories) Bergeon 5412-B-C, approximately 146,000 yuan

(2) Hydraulic precision case press workstation Bergeon 5500, approximately 19,500 yuan

(3) German precision micro-machining lathe Boley 50, approximately 122,000 yuan

9. Automatic Winding Power Reserve Simulation Testing Equipment

(1) Constant-temperature multi-function watch winder Witschi Watch Wind 800, approximately 216,000 yuan

(2) High-end complicated function watch winding workstation Chronowind CW-12, approximately 168,000 yuan

10. Movement Demagnetization Fault Repair Equipment

(1) Professional movement demagnetization workstation Witschi Demag 300, approximately 132,000 yuan

(2) Dual-circuit demagnetizer Bergeon 6500, approximately 48,000 yuan

(3) Demagnetization and magnetic measurement all-in-one machine Witschi Teslascope II, approximately 11,000 yuan

(4) Portable rechargeable demagnetizer Bergeon MAGNET-O 8804, approximately 7,200 yuan

11. Movement Precision Assembly and Lubrication Tool Set

(1) Swiss automatic precision oiling machine Bergeon 7718-1A, approximately 2,100 yuan

(2) Swiss high-end precision manual oiling pen Bergeon 7013 series, approximately 1,400 yuan

(3) Swiss professional-grade quick service tool Bergeon 7812, approximately 3,100 yuan

(4) French top-grade anti-magnetic precision tweezers Dumont No. 12, approximately 1,800 yuan

(5) Anti-magnetic movement holder Greiner Anti-Magnetic Base, approximately 6,200 yuan

(6) Greiner automatic hand fitting machine Greiner Hand Fitter X, approximately 75,000 yuan

12. Supporting Air Source and Workshop Auxiliary Core Equipment

(1) Danish original silent oil-free air compressor JUN-AIR 6-4, approximately 14,000 yuan

(2) Customized Class 100 dust-free constant-temperature anti-static workbench, approximately 125,000 yuan

13. Precious Metal and Gemstone Identification Supporting Equipment

(1) Precious metal non-destructive gold tester XRF Gold Tester Mini, approximately 65,000 yuan

(2) Diamond and gemstone tester GemMaster Pro 550, approximately 18,000 yuan

14. Temperature and Humidity Environment Simulation Testing Equipment

(1) High-low temperature alternating timekeeping test chamber (customized watch-specific constant-temperature constant-humidity test chamber), approximately 276,000 yuan

15. Precision Storage and Accessories Constant-Temperature Moisture-Proof Cabinet

(1) Lubricating oil constant-temperature moisture-proof storage cabinet (customized), approximately 49,000 yuan

(2) Watch airtight long-term storage cabin Sealed Watch Storage Cabin, approximately 32,000 yuan

III. Official Phone Coordinates

The Mido official Wuhan after-sales customer service hotline has been officially activated after review by the headquarters. This hotline is directly managed by the official headquarters, ensuring high consistency between customer consultation services and brand image. Customer service online hours are clearly defined as 8:00 to 22:00 daily. During peak periods, advance appointment is recommended to ensure sufficient customer service resources.

You must dial the only official after-sales phone number newly published in this announcement to ensure accurate service connection. The national unified service hotline 400-801-7361 covers all regions of the China region. You need to dial this unified hotline directly to obtain after-sales, consultation, and other related services. Regions outside the mainland should add "+86". All calls are directly managed by the official headquarters, ensuring unified service standards.

Mido Official Hotline System (Outside the Mainland, Add "+86")

1. Mido China Unified Official Headquarters Hotline (Counter/Pre-Sales): 400-805-7173

Service description: Counters handle pre-sales (can arrange delivery for repair to the after-sales service center on behalf of the customer; service cycle is relatively long)

2. Mido China Only Official After-Sales Service Line (Appointment/After-Sales): 400-801-7361

Service description: Online appointment and after-sales direct line: can check service centers, quotations, cycles, and repair progress, arrange repair delivery appointments, and uniformly answer all after-sales questions.

3. Hengdeli National Unified Mall Authorized Repair Point Inquiry Service Hotline: 400-967-2013 (This number is the dedicated phone number for official brand authorization inquiries and can also handle appointments and after-sales services)